COVID 19 MEASURES

Currently, no restriction measures are applied regarding the Sars-Covid-2 virus (Covid-19). However, from the Sitges, International Film Festival of Catalonia we want to remind you that it is possible to take precautions to improve the experience and protect each other.

So, we remind you:

  1. MASK: The use of the mask is not mandatory, but it is recommended especially for risk groups.
  2. FOOD AND DRINKS: It is not allowed to eat or drink inside the movie theaters.
  3. SEATS: The seats are pre-assigned and/or zones have been divided according to the accreditations.
  4. ENTRANCE AND EXIT: Entrances and exits must always be carried out keeping safety distances. Likewise, we thank you for observing the instructions of the room staff for the correct entry and evacuation of each space.
  5. ROOMS: All rooms are ventilated and disinfected in accordance with the recommendations of the health authorities. At your disposal there are also points for frequent hand disinfection.
  6. HYGIENE AND SAFETY: The hygiene and safety measures that will be followed during the celebration of the festival are mandatory. You must follow, always, the instructions of the festival staff. Remember that you must refrain from attending the festival if you have been diagnosed as positive for COVID-19 or have suspicions that you may be.
CAPACITY AND CONDITIONS OF SALE

The maximum guaranteed capacity in all the cinemas of the 55th edition of Sitges, International Fantastic Film Festival of Catalonia is 100% (this capacity could change by indication of the competent authorities). Likewise, differentiated and sectorized spaces have been created between the public and the accredited professional.

  • Advance and online purchase of tickets is recommended.
  • Contactless payment systems will be prioritized.
  • All tickets will be numbered, so all seats will be pre-assigned.

The purchase of tickets implies acceptance of the following general conditions.

VERY IMPORTANT: In addition to these general conditions, the specific rules in application of the protocols for the prevention of contagion by COVID-19 will apply, for entry and stay in the festival venues.

  1. In the event of a return claim, the SITGES INTERNATIONAL FILM FESTIVAL OF CATALUNYA PRIVATE FOUNDATION is responsible for it. Once the ticket is purchased, no changes or refunds are allowed.
  2. In case of cancellation of the event, the refund of the amount will be made in the terms communicated by the organization in a maximum of 15 days.
  3. The organization does not guarantee the authenticity of the ticket if it has not been purchased at the official points of sale.
  4. Once the ticket is purchased, no changes or refunds of the amount will be accepted.
  5. Tickets will not be refunded if lost, damaged, stolen or destroyed.
  6. Tickets purchased with a discount or special rate must justify this right by means of a document accrediting access to the room. In case of not presenting the corresponding justification, they will not be valid.
  7. Upon entering the premises, the public may be subject to a search according to the law. The entrance with all those objects that may be considered dangerous by the organization is not allowed. It reserves the right of admission.
  8. Admission is subject to the fact of having a complete ticket and in good condition. The holder of the ticket will lose their rights when leaving the premises. It is the power of the organization to allow access to the venue once the function has begun.
  9. The organization reserves the right to alter or modify the program of the act. In case of cancellation, the organization undertakes to refund the amount of this ticket.
  10. Complaints about the performance, alteration or cancellation of the show must be addressed to the organization presenting the ticket.
  11. It is the client's obligation to read the characteristics and particularities of each show.
  12. The ticket price INCLUDES the current VAT.
Specific conditions related to the prevention of contagion by COVID-19
  1. The conditions of access and stay on the premises are subject to current health regulations to prevent contagion by COVID-19 and may be modified depending on the approval of new regulations, which modify the conditions in force at the time of entry. ticket purchase.
  2. The organization will provide exhaustive information on access, circulation, evacuation, and rules of behaviour during the event through its website, social networks and electronic media provided by the buyer. It is recommended that people who must attend the event be attentive to all these communications. In any case, there will be informative elements on the premises, with the same content, relating to the mandatory duties for those attending while they remain on the premises. For your safety, and for the rest of the people attending the event, the ticket buyer expressly agrees to receive notices from the organization through the electronic means provided by this person,who will receive the same data protection as that provided for data used in the ticket purchase process. (See privacy policies here).
  3. In the case of purchasing tickets for a group of people, the buyer is obliged to communicate to ALL the people for whom the ticket is purchased, the duties related to the prevention of contagion by COVID-19 that are included in this section. All attendees are subject to these rules.
  4. It is mandatory to follow the rules of behaviour and those established by the organization to prevent COVID-19 infections. These rules are applicable from the time the person accesses the access control points and until they leave the premises. Serious breach of the rules may lead to the expulsion of the offending person from the premises, with the loss of any right to return the amount paid, and without prejudice to the fact that their behaviour may be notified to the competent authorities as constituting an administrative infraction or crime.